BACKERKIT SURVEYS
over 3 years ago
– Thu, Oct 29, 2020 at 11:45:23 PM
Hello hello! We've partnered with Backerkit to create a survey for you to select and claim all the rewards you would like from this project.
-- At the moment of this update we are only smoke testing a small handful of emails with the survey, please let this process have at least 48hrs before asking where your survey link is! --
Where's my survey?
Please confirm that the email account you’re checking matches the email address that is associated with your Kickstarter account! Surveys are sent by Backerkit, so searching for "backerkit” in your inbox should find your email. You may also visit the survey page https://moon-pastry-make-up.backerkit.com/ and input the email address associated with your Kickstarter account to have the survey re-sent to you!
Payment
☆ If you added funds to your pledge or added add-on items during the campaign, the funds will appear as "credit" in the add-on store after your survey where you are free to choose any items you wish.
☆ You may see you need to pay additional shipping fees for your add-ons which is normal as backerkit is set up to add those fees per weight of package.
☆ You are able to change pledge tiers during your survey if you wish! If you choose a higher tier during backerkit, you will only have to pay the remainder balance from what you have already paid.
☆ Your card won’t be officially charged until I lock your survey & manually click a “CHARGE CARDS” button on BackerKit.
☆ Current estimated card charge date is NOVEMBER 20TH. I will update if there's any changes to this date.
☆ Also, please be aware that charges for this campaign will show up in your card statements under my shop "Lizbie Cafe" to help avoid any confusion!
Shipping
☆ You can edit your shipping address in BackerKit up until I ship out rewards.
☆ You will receive an email notice when backerkit address changes will be locked. There is also a 48 hour warning. Addresses will be locked by January 2021!
SURVEY DEADLINE IS NOVEMBER 20TH
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Backerkit Pre-order store is now open
If you missed out on the campaign and would like to pre-order items before production at the discounted campaign prices. Feel free to link this store to anyone who might want a cute little magical maid enamel pin of their own!
✧・゚: *✧・゚:* PRE-ORDER STORE *:・゚✧*:・゚✧
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If you have questions relating to your pledge, survey, or your order in backerkit, please feel free to send me an email to [email protected] or shoot me a message privately here on kickstarter.
Thank you again for all the support! ♡ mwah
Lizbie